PAGSS, KINILALA NG QANTAS DAHIL SA OPERATIONAL EXCELLENCE AT REGIONAL SAFETY LEADERSHIP PARA SA FY 25-26

On Aug 5, 2026

Nasa larawan sina (mula kaliwat) PAGSS Vice President for Marketing & Contracts Angelo Dyoco; Air France-KLM Royal Dutch Airlines Duty Station Manager Emelie Tagalog; PAGSS Vice President for Passenger Services Department and Ramp Jennifer Chiong; PAGSS President & CEO Janette Cordero; Krystine Kay Baligod Station Manager of Air France-KLM Royal Dutch Airlines – Manila; Jonas Gustafsson - Regional Station Manager for Southeast Asia and Oceania of Air France-KLM Royal Dutch Airlines ; Ricky Dale Tagabucba - Head of Operations, PAGSS at Roy Magsayo - Vice President for Safety, Security & Quality Assurance, PAGSS.

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UMANI muli ang Philippine Airport Ground Support Solutions, Inc. (PAGSS) ng international recognition matapos makatanggap ng multiple commendations mula sa Qantas Airways, Australia’s flagship carrier, bilang pagkilala sa “exceptional operational performance, safety standards and unwavering commitment to customer service” nito.

Ayon kay PAGSS President and CEO Janette Cordero, sa para sa fiscal year 2025–2026, ang PAGSS ay binigyan ng Certificate of Appreciation for Operational Excellence, bilang pagkilala sa ‘consistent delivery’ ng mataas na kalidad ng ground handling services na patuloy na sumusuporta sa Qantas’ operations sa bansa.

“In addition, she said PAGSS was honored as a ‘Regional Zero Hero’, earning international recognition for achieving outstanding performance in two key operational metrics: On-Time Performance (OTP) and Zero Ground Damage. These distinctions underscore PAGSS’ commitment to operational reliability, safety and efficiency—critical factors in ensuring seamless airline operations and an exceptional passenger experience,” ayon kay Cordero.

Nakatanggap din umano ang PAGSS ng prestihiyosong ‘Longreach Spirit’ commendation, “a special recognition inspired by the pioneering spirit and resilience that have long defined Qantas”.

Sa isang liham na may petsang July 23, 2025, pinuri ni Florante Larry Isidro, Airport Manager ng Qantas Manila, ang PAGSS team “for its outstanding response during two consecutive Aircraft-on-Ground (AOG) overnight disruptions involving Flight QF98 on July 11 and 17.”

Ani Cordero, ” the commendation cited PAGSS for exceptional ground handling and passenger assistance during back-to-back overnight operational disruptions; remarkable dedication and perseverance under intense operational pressure to support Manila operations and strong teamwork, operational coordination and unwavering commitment to customer service.”

Pinuri din umano ni Isidro ang PAGSS team “for helping maintain operational continuity while ensuring passengers received the highest level of care despite challenging circumstances.”

“Among the millions of journeys taken every day, it’s the genuine dedication, teamwork, and resilience during operational disruptions that truly shine through. Your unwavering support helped maintain operations and deliver the best possible outcome for our passengers. Thank you for this outstanding example of partnership and operational excellence.” pahayag ni Cordero.

Pinalalakas umano ng mga pagkilala ang reputasyon ng PAGSS’ bilang isa sa mga nangungunang airport ground handling companies sa bansa at pinagkakatiwalaang partner ng maraming “most respected international airlines” sa mundo.

“For three decades, PAGSS has remained committed to providing safe, reliable, and world-class ground handling services. These recognitions from Qantas affirm the dedication, professionalism, and resilience of our people, particularly in the most demanding operational situations. They inspire us to continue delivering the highest standards of service to our airline partners and the traveling public,” ani Cordero.

“As air travel continues to grow, PAGSS remains steadfast in its mission to deliver operational excellence through a culture of safety, teamwork, innovation and customer-focused service—qualities that continue to earn the confidence of leading airlines around the world,” dagdag pa niya. (JERRY S TAN)