MIAA, NAIPASA ANG ISO 9001:2015 QMS CERTIFICATION
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Naipasa ng Manila International Airport Authority (MIAA) ang ISO 9001:2015 Quality Management System (QMS) Certification (External) Audit, alinsunod sa atas ni Pangulong Ferdinand Marcos, Jr. para sa “organizational excellence and service quality ”
Ayon kay MIAA General Manager Eric Jose Ines, ang certification audit ay isinagawa ng Certification Partner Global (CPG) Inc. noong November 7 at 24, 2025, kasunod ng comprehensive assessment of MIAA’s quality management systems and processes.
“Achieving the certification underscores MIAA’s resilience and institutional commitment to quality, efficiency, transparency and continuous improvement. The milestone was realized through the collective dedication of MIAA officers and employees with the able support from Top Management and guidance from the Authority’s ISO Consultant,” aniya.
“This achievement reflects the dedication and teamwork of the entire MIAA family. Passing the ISO 9001:2015 certification reinforces our commitment to continuous improvement and to strengthening our regulatory oversight,” ayon kay Ines.
Ayon pa kay Ines, “The ISO 9001:2015 QMS Certificate (Plaque) was formally conferred by CPG Inc. General Manager Ms. Melanie Olbita, together with MIAA’s ISO Consultant, Mr. Kenneth Benedicto during the MIAA’s February flag raising ceremony – fittingly observed as Love Month. During the same ceremony, several members of the Airport Police Department (APD) were also recognized for their swift action and diligence in responding to incidents happening within the airport complex.”
Dagdag pa niya: “It is worth mentioning is their role in thwarting and solving bribery and swindling attempts, enforcement of prevailing rules on colorum operations, prevention of theft and pilferage, recovery of high-value items and other such cases that require investigative assistance. Their efforts were not left unnoticed by grateful passengers who they have helped in the process. MIAA reaffirms its commitment to sustain the gains achieved under the ISO 9001:2015 certification and to further enhance its management systems in line with international best practices.” (JERRY S. TAN/JOJO SADIWA)